Here at Beachshadow we want you to be happy with your purchase and the service you receive. We believe that if you have any questions about anything and you can't find the answer on our website you should be able to contact us directly. So please e mail us at contactus@beachshadow.com (with a contact phone number if you would like to speak to someone). Delivery - AustraliaDelivery within Australia is via Oz Mail and should take 5-7 working days from despatch:- Orders received before 1pm Monday-Friday will be despatched that day- Orders received after 1pm Monday-Thursday will be despatched the following day- Orders received after 1pm Friday, on Saturday or Sunday will be despatched the following Monday - Orders received on a Bank Holiday will be despatched on the first working day after the holiday Orders from Outside the UK and Australia We welcome orders from customers outside of the UK and Australia. Please contactus@beachshadow.com for information on delivery times and costs outside the UK and Australia. Returns Policy We hope that you are happy with your Beachshadow product. However, if you change your mind about your purchase please contactus@beachshadow.com within 7 days of receipt and we will advise you how to return the unused product in its original condition to us and we will refund your costs plus all postage and packaging in full. Guarantee We are sure that you will find your Beachshadow indispensable protection from the sun. However, if there is anything you are at all unhappy about or you wish to give us feed back about then please contactus@beachshadow.com Feedback As this is a new product on the market we would really appreciate some feedback and you comments about the product. Please can you take 5 minutes to complete our feedback form How To Buy The Beachshadow products are available in the UK and Australia either online or from the following stockists: List of Stockists To order a product online, selct your currency (UK Pounds or Australian Dollars) at the top of the screen, go to the ‘Product' Page and click on ‘Buy Now'. Your product will be added to your shopping cart. Click on your ‘Shopping Cart' and you will be taken through to check out where you will confirm your order, give us your delivery instructions and be taken through to the Payment System. Once your payment details have been accepted, you will receive a confirmation by e mail and your order will be despatched as per our delivery schedule. Terms of Use - See Terms and Conditions tab at top or every page Terms & Conditions of Sale - See Terms and Conditions tab at top or every page Privacy Policy - See Privacy tab at top or every page |
